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Frequently Asked Questions


1. What are eyelash extensions and how are they applied?


Eyelash extensions are semi-permanent, synthetic extensions, glued one by one onto each natural lash (placed 1mm from eyelid so neither the glue nor the extension have contact with the skin). The process is used to create a beautiful, full, luscious, and long set of eyelashes. Lash extensions are applied using a specially formulated, medical grade adhesive, and they can vary in length and thickness to give you the look you desire.


2. Should I be careful in selecting who applies the eyelash extensions?


Absolutely! It is of extreme importance that you choose an eyelash technician you trust. This person should have undergone training from a qualified Lash Acadamy and be certified.  They should also have a gallery of their work. Misencil has a list of technicians on their Website that can be searched by area.


3. What training do you have?


Under 4 certified lash mastery educator's, I've learned the proper and safe handling techniques of lash artistry. I am a graduate of Belmonda Acadamy and Misencil.  I have 4 certifications of completion recognized in Canada, USA & Europe. I'm also always furthering my education through online groups, lash socials with other lash artists (organized by Sugarlash Pro) and taking further courses with other Lash Masters.


4. Who wears eyelash extensions?


Who doesn't wear eyelash extensions? Though eyelash extensions are newer to Canadians, they have been around for over a decade in USA and Asia, and you no longer have to be a celebrity or model to wear, or afford eyelash extensions. I have personally lashes 3 generations of a single family!


5. Do eyelash extensions make my own lashes fall out?


Your eyelashes have a natural life cycle (which is around 25-28 days). Each day you can loose 3-5 natural lashes, but they often go unnoticed. When eyelash extensions are applied, you are more aware of when they shed, as they are longer, darker, and thicker. If you pull hard on an extension lash, you may pull out your own natural lash with it, and you will have to wait until your new natural lash is ready to grow to take its place (pulling is forbidden). Many women have had lash extensions for years consecutively with no damage to their natural lashes.


6. How long do lash extensions last?


Approximately 2-4 weeks if you respect your new lashes and take care of them. Keeping your lashes clean & using oil-free products is imperative.

Your lifestyle and what work you do will also make a difference in how long your lashes last. Those who work where there is a lot of heat, steam, and oil may not find their lashes last as long as those who work in a climate controlled setting.     

If you sleep on your stomach, or you favour sleeping on one side, you may notice they won't last as long on that side.


7. What are touch-ups, why do I need them, and how often should I get them?


Touch-ups are required when some of the natural eyelashes (with extensions) have fallen out, or the bond has been weakened and the extension comes of your natural lash. You will require a touch up every 2-3 weeks if you would like to achieve a consistent, full set of lashes. *note I do not accept apt's after 3 weeks


8. How long does the application take?


Depending on a technician's artistry, experience, and attention to detail, full sets and touch ups can take anywhere from 1-2 hours.

For the technician, this is a meticulous procedure, and requires patience and concentration; it should not be rushed.

For the client, this is painless, non-invasive, and relaxing; often clients are so relaxed they fall asleep. 


9. What should I do before my eyelash extension appointment?


•Discontinue any eye creams 24 hours before your appointment.

•Do not wear any eye makeup on the day of your appointment (concealer, eyeshadow, mascara, and eyeliner).

•Remove and leave your contacts at home, or bring your case (they must be removed during the application process).


10. Do the synthetic eyelashes come in different lengths and thickness?


Yes! During application, a mixture of lengths are used. Thickness and curl are based on your natural lashes and decided from there.


11. Can I still wear eyeshadow after I've had eyelash extensions applied?


Yes, you can still use eyeshadow (mineral product is best), just remember to carefully remove all makeup with a remover that does not contain oil, as this will affect the bond.

Remember to carefully wipe away from the extensions when removing makeup. Wiping down towards the lashes will cause a build up of makeup on the lashes and may lessen the life of them. I will supply you with an aftercare bag; lint free gloss stick, mascara wand & makeup remover which you can use to ensure no make up is left along the lash line, and is safe for lashes.


12. Can I still wear eyeliner and mascara after I've had eyelash extensions applied?


Yes, but it must be an oil free eyeliner and/or mascara. You may want to use an extension friendly mascara to touch up the corners of your eyes and to fill any gaps that form between touch-up appointments. If you are applying mascara to your extensions, apply to the tip (avoid the root of your lashes). Many women continue to use mascara on their bottom lashes, but again, oil free is best.

On site; extension friendly Misencil Mascara's and Misencil Precision Eyeliner.


13. Can I curl eyelash extensions?


There is only one curler approved for use on your extensions and it is a heated eyelash curler (NOT a clamp curler). Avail on site. by Sugarlash Pro $25

Most women do not feel that a curler is necessary, as the extensions will hold their lovely shape on their own(keep away from extreme heat). However women with naturally straight lashes will benefit by using the heated curler to help lift the extensions.


14. Can I shower, swim, and exercise wearing eyelash extensions?


Yes, your eyelash extensions are waterproof. It is advised to avoid direct contact with the jets of the shower on the lashes and wear goggles when swimming. During the first 48 hrs Steam, sweating, hot yoga, and excess humidity will result in premature bond failure.  All are fine after the bond has been set (after 48hrs).


15. Can eyelash extensions be removed?


Yes, by a certified eyelash technician, using a specially formulated remover. A removal charge will apply. Removal on your own will result in possible permanent lash damage.


16. Is there any reason why I shouldn't have eyelash extensions applied?


Eyelash extensions may not suit you if:


•You rub your eyes as a habit or because of allergies.

•You have experienced sensitivity around the eye.

•You use prescribed medicated eye drops or ointment (oil based products will shorten the life of the bond).

•You have or recently had an eye infection.

•You have recently undergone an eye operation or cosmetic eye surgery, or eye lash tinting.

17. How do I properly look after my eyelash extensions?


•Avoid rubbing your eyes, do not play with your lashes or pull on them.

•Try and sleep on your back to avoid crushing your extensions in the pillow, and weakening the bond.

•Do not curl your extensions (unless you're using the approved eyelash curler).

•Avoid wearing mascara, or ensure you are using an oil-free formula on the tips of the extension only (avail. on site).

•Use oil-free eye creams sparingly and only apply to eye bone area, avoid lash line and eye lid (avail. on order $40).

•Do not use eye make-up remover that contains any type of oil products, such as petroleum (avail. on site).

•Do not use any eye liner or makeup made with any kind of oil products, ex. Moroccan (approved eyeliner avail. on site).

•Gently use mascara brush given to you, but avoid combing right from base of the lash line.

•Avoid getting your lashes caught on towels. Squeegee lashes dry (with index finger) or blow dry on cool setting after getting wet and/or cleansing.

•Keep the eye area clean using the cleanser provided or purchased, use a clean eye shadow brush to gently clean eyelashes.

•Book your re-fill appointment every 2-3 weeks.



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